Forgot your password

If you have forgotten your password for the portal, you can request a password reset email by clicking on ‘Forgot Your Password?’.



Enter your email address associated with DotApprove.


Click on the 'Reset' to set a new password. 



Please note:  If you do not receive this email in your inbox, check in your junk mailbox.  If the email still hasn't arrived after 5 minutes check with your IT to ensure * isn't being blocked or quarantined. 



Reset your password and click 'Save'. Your password will need to contain at least one uppercase letter, one lowercase letter, one number and one non-alphanumeric character (such as @, %, !, . (excluding £, /, $, #)).


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