Once the two-factor authentication feature is activated on your site, you can enforce its use for some or all of your users. To activate your site please contact support@dotapprove.co.uk.

To activate individual users, go to the 'Users' area in administration and click ‘Edit’ on the user in question.

The two-factor radio button can be found on the left of the screen under ‘User Details’.

The user will require a third-party authenticator app on their hand-held device. We recommend using Google Authenticator but there are many others that are compatible (such as Microsoft Authenticator).

Google Authenticator - iOS iPad App Store

Google Authenticator - Android - Google Play Store

Once the username and password have been entered, the following screen will be displayed.

Using the third-party authenticator app, the user must scan the QR Code. This will create a ‘DotApprove’ account in the app that will provide the 2FA code going forward. Enter the code to gain access to your dashboard.