Once you have downloaded our app from Play Store, tap on the app icon and create a memorable five digit PIN and then verify that PIN.

Note - there is a Forgotten PIN option, located bottom left of the app's keypad. This will prompt you to apply your online portal credentials everytime you forget your PIN number, allowing you to resync to your rooms, meetings, and packs.

Once you have chosen and verified your PIN number, you will need to enter your online portal credentials (your email address and online portal password) in order to authenticate the app.

Please note: the 'Forgot Your Password?' is an option associated with your online portal account. We recommend that all 'Forgot Your Password' attempts are executed via a desktop PC/Laptop via your preferred browser, not a tablet browser.