Resetting your password

If you have forgotten your password for the portal, you can request a password reset email by clicking on ‘Forgot Your Password’ via your login page.




Enter your email address associated within the Virtualboardroom portal and click 'Reset'.





Once you have added your email address, the system will send you a '' email, giving you the ability to change/reset your password. 


Your unique email link is only valid for 24 hours. If you don't reset your password within this time frame, it'll expire and you'll have to request a new link via your login page.




Note: Your password must be a minimum of eight characters and contain at least one upper case letter, one number and one non-alpha numeric character/symbol (such as @, %, !, # (excluding £/$))

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