Deactivating a user's account

If a user has left the company or is no longer using DotApprove you may want to remove them as an active user to free up a user licence. 


Instead of deleting users, we make them inactive as this maintains the audit trail associated with the user. 


Users can be reactivated at any time as long as there are unused user licenses available. 


Follow the steps below to deactivate a user;


Step 1: Locate the user in the User Management section.



Step 2: Select 'Edit User' on the drop down beside the user name.



Step 3: Deselect the active box to make the user inactive. Alternately select the box to make an inactive user active again. 



Step 4: Click 'Save'. 



Please watch our video below to see how to do this:


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