When trying to approve a workflow, all content is greyed out not allowing me to edit. How do I fix this?


This happens when a user clicks into the document via the task calendar, or they have chosen ‘View Task’ instead of ‘Edit Task’.  To be able to edit from this page, click 'Edit Task' at the top left of the page. This will allow you to edit the approval screen.


1. Click on the task within the calendar. 



2. Click 'Edit Task' in the top left-hand corner to edit the approval screen. 






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